Question 1

How do I choose the right water damage restoration company?

Accepted Answer

Look for IICRC-certified firms (Institute of Inspection Cleaning and Restoration Certification) with strong Google ratings. Reviews mentioning fast response times, honest scope assessments, and transparent insurance billing are key quality indicators. Avoid companies that pressure you to sign immediately before assessing damage.

Question 2

What should I expect to pay for water damage restoration?

Accepted Answer

Water mitigation (extraction and drying) typically costs $1,500–$7,000 depending on affected area and moisture category. Full restoration including repairs averages $3,000–$15,000. Most homeowner's insurance policies cover sudden water damage; gradual leaks are often excluded.

Question 3

How long does water damage restoration typically take?

Accepted Answer

Initial extraction and equipment setup takes 1–4 hours. Structural drying typically takes 3–7 days with industrial equipment. Full reconstruction (drywall, flooring, cabinets) adds 1–4 weeks after drying is complete.

Question 4

What questions should I ask before hiring a water damage company?

Accepted Answer

Ask for their IICRC certification, whether they work directly with your insurance carrier, how they document moisture readings, what equipment they use for drying, whether they handle both mitigation and reconstruction, and what their payment terms are.

Question 5

Are water damage companies on this directory screened?

Accepted Answer

All listings are sourced from Google Business Profiles and ordered by real Google ratings and review counts. Verify IICRC certification and insurance independently before signing any assignment of benefits or contract.

Question 6

What if I have a bad experience with a water damage company?

Accepted Answer

Contact your insurance adjuster if the company is working on an insurance claim — they have leverage and interest in proper remediation. File a complaint with IICRC for certified firms and with your state contractor licensing board for licensing violations.

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